
11. Troubleshooting
Issue Recommendation
Power LED does not light
up when power is on.
1. Check if the right adaptor is used.
Transmitter: 5V/6A and Receiver: 5V/2.6A
2. Check that all power connectors are plugged in
correctly.
3. Push the power buttons to turn on the devices.
After powering on Tx &
Rx boxes the links LED is
flashing quickly/slowly
without an image being
displayed.
1. This is normal when the devices are in search
or signal linking mode. Once a link has been
established and the signal is reliable it will no
longer flash.
2. If the LED has been flashing repeatedly for more
than 3mins it is recommended to re-connect
the devices by pressing the
“
ID
”
button for two
seconds.
3. If the LED has been slowly flashing for more
than 3mins make sure the input cable of the
transmitter is properly connected.
The link LED is turned
on and consistent,
but without an image
displayed or an
unexpected image.
1. Check if the source is compatible with the
device. The device supports up to 1080i, so
please be sure that the source is sending a
compatible signal for the display and the display
can also accept that signal.
2. Check if both source and the display are HDCP/
CEC complaint.
3. Check if TV is in HDMI mode.
4. Check if both source and display are
connected stably.
Input LED does not turn
on.
1. When linking for the rst time, if the output
display is not properly connected, the red LED
will not turn on; therefore check if the HDMI
output is connected.
Different color on Power
LED.
1. Red Power LED means system is in Broadcast
mode and Green Power LED means Unicast
mode.
If Tx has green LED but Rx has red LED, press Rx
’
s
ID button for ten seconds. But when Broadcast
mode is demanded press Tx
’
s ID for ten seconds
to switch to Broadcast mode.
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